You will reduce costs - cultural diversity training reduces the potential for misunderstandings, conflict and litigation

You will be a stronger player in the competitive recruitment market - if your organisation has a proven record of best practice in recruitment and management of a diverse workforce you are more likely to attract high potential employees

You will be more likely to retain good staff - thus reducing recruitment and training costs incurred by frequent staff turnover

You will ensure more professional delivery of services - this will result in increased customer satisfaction

Your customer base will be broadened - through attracting a more diverse clientele

Your managers and supervisors will be more knowledgeable, confident and proactive in managing multiethnic work teams. Managing diversity is emerging as a core managerial competency in today's workplace.

Your staff will be more efficient and more productive - research shows that multiethnic teams are more productive and creative than mono-ethnic teams when they are appropriately supported and trained

You will improve staff morale - employees can become worn down by continuous change. Effective diversity management helps to reduce sick leave, absenteeism and employee turnover thus creating a more stable environment.

An organisational ethos which promotes dignity and respect in the workplace will produce a 'feel good' factor for its employees and the customers they serve.

Physiotherapists, Occupational Therapists and Speech and Language Therapaists from the Northern Area Health Board at an Intercultural Teambuilding Course